Excellent everything, attention to details, friendly, courteous and took care of every need and concern.
Was lied to do many times.things did not go well.would not recommend this place.
I too was lied to. They will promise you whatever you want to hear and once they get your money, they blow you off. I specifically requested a keepsake of my mother which they promised they would order as part of the "package". It's been 3 months, I've emailed twice and called and they will not respond. Instead of admitting they screwed up, they ignore me. It's reprehensible that they would treat people like this on the heels of such a personal loss. Webb-Noonan handled my cousin's funeral beautifully and I had a keepsake within 2 weeks. These people are unprofessional and uncaring and shouldn't be in the business of dealing with people.
Highly recommend!!
Very nice home and good options, like being able to see the funeral on a closed circuit system. They offer coffee, for free, but charge for bottled water. I found that a bit strange.
Careless attention to detail. Keepsake handout of the beloved had the year 2016 misprinted as 2106 two of three times. Lighting was terrible. Speakers for the memorial were lit by cold overhead "office" type lights. No warm ambient or focal lighting where needed; including for the lovely memorial flowers sent in by people paying respect to the deceased and family. The flowers were woefully displayed without lighting or thoughtfulness.
Avance Funeral Home is a US Funeral Home based in Fairfield, Ohio. Avance Funeral Home is located at 4976 Winton Rd, Fairfield, Oh 45014, Fairfield, OH 45014, USA.
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