Went to look at a motorcycle, talked to salesman, asking price seemed reasonable, then he said he could work with me. Would have went back, but decided to go in a different direction.
Jason states that the truck I wanted to buy was not ready to be sold. Then I ask the question why was it put on the lot with the sticker?
I purchased a 2006 Ford F350 from them in June. I have had no issues with the vehicle. The vehicle was clean inside and out. Jason was great to work with in the buying experience.
He then gave me a truck that was on the lot that for sale to drive while they fixed my truck. He stated that this truck was clean and had been gone through. When insay this I'm not exaggerating. This truck looked like it had just came from a construction site. Makes you really wonder how well they really look at the vehicles they are either buying from a auction or taking in on trade before they put them on the lot for sale.
The owners are very unprofessional! The owner which is the older gentleman not Jason was cursing at a customer on the phone while I was trying to buy a truck. They do not seem to care or understand what customer service is and that customers are the only way to stay in business. After I finally did buy the truck they have yet to pay off my other truck loan. They also owe me money from me paying on my old truck after they took ownership. I have yet to see that money. It has been over a month since this all took place. I would never recommend anyone do business with them.
I have know these guys for over 30 years. To be in the same location this long says something. They do their best to offer the finest vehicles they can. Jason knows the auto business as well as anyone, his dad is a true professional and his mother always made sure you received your title. Longevity is something to hang your hat on. I wouldn't hesitate buying from The Auto Livery.
The Auto Livery is a US Car Dealer based in Fairfield, Ohio. The Auto Livery is located at 4168 Hamilton Cleves Rd, Fairfield, OH 45014, USA.
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